UTN Web Video

Building upon UTN’s existing robust secure infrastructure and purchased with State of Utah funds is the introduction of a new videoconferencing platform.

Goals for the new platform

  • Easy to use and available on mobile devices
  • Compatible with existing videoconferencing technology
  • Secure


Easy to use

  • Account holders send an invitation link via email, text, or other communications option.
  • Recipients click on the link to enter a session.

Fully interoperable – seamless across all systems

  • Works in browsers by utilizing WebRTC; no download required. Best on Chrome or Firefox.
  • Free app for apple and android phones & tablets
  • Compatible with legacy standards-based & SIP-based videoconferencing systems


  • Encrypted connections; optional use of PINs or passwords for end users
  • Data reside within HIPAA compliant infrastructure utilizing intrusion, detection & prevention (IDP), vulnerability management and redundant servers managed & monitored 24/7


  • Adapts to customer’s needs from personal video to small meetings to large conferences
  • Unlimited number of conference spaces for account holders
  • Suitable for a variety of use cases: direct patient care, care coordination, staff meetings, training & education; connect to individuals, homes, health care facilities, schools and other locations.
  • Available to health care providers, large and small


  • Does not have calendaring or “EHR-light” tools to avoid duplication of health care provider’s existing systems, preventing the need for double entry of data and schedules.


  • Customer branding opportunity
  • Option for single sign-on by integrating with organization’s Active Directory/LDAP systems

Decentralized model, Centralized support

  • Account holders set up and manage their own conference spaces and participant invitations
  • Backed up by UTN’s 24/7 customer support
  • Telehealth development, training, and supported event management also available as requested.