The UETN Telehealth Services operates a secure, reliable network connecting hospitals, clinics and health departments. UETN Telehealth Services contracts with multiple Utah service providers to utilize MetroE services delivered via fiber and, when necessary, microwave.

Participating health care facilities can choose to connect into UETN Telehealth Services from a range of bandwidth speeds (generally 20 Mbps to 100 Mbps).  UETN Telehealth Services partnership with the Utah Education Network will allow us to take advantage of the UEN backbone and offer UETN Telehealth Services member sites up to 1 Gbps. Some network and security projects have been funding by the CARES Act.

UETN Telehealth Services network and security engineers manage all circuits end-to-end, including a firewall and router at each member health care facility. UETN Telehealth Services staff support local IT staff through collaboration, expertise, and education, including summits for networking, support, and education.

Network services include:

  • 24/7/365 network monitoring and support
  • “Uptime” goal of three 9’s – up 99.9% of the time
  • Internet access
  • Technical site assessment, network design and consulting services

Network Sites