National Resources
From the Northwest Regional Telehealth Resource Center
NRTRC Professional Development
From the National Consortium of Telehealth Resource Centers
COVID-19 Telehealth ToolkitA special document released to assist organizations implement telehealth during the COVID-19 outbreak.
NCTRC Webinar – Telehealth and COVID-19 (March 19)
YouTube recording and a download of presentation slides from this popular webinar.
From the Center for Connected Health Policy
CMS COVID-19 Telehealth Policy Updates (May 1st)
This video will cover the recent changes CMS has made to the telehealth policies in Medicare.
COVID-19 - Telehealth Policy Updates – Federal & State (March 31, 2020)
This video will go over recent policy changes due to passage of HR 748, the CARES Act, CMS Medicare updates and an overview of state actions.
TELEHEALTH COVERAGE POLICIES IN THE TIME OF COVID-19 TO DATE (Updated daily, as needed, by CCHP)
A comprehensive, easy-to-understand review of federal policy adjustments, with links for more detail.
COVID-19 RELATED STATE ACTIONS Listing of telehealth-related actions taken in individual states with links to source documentation.
Current State Laws & Reimbursement Policies(as of October 2019)
Searchable database by state with links to source documents.
Centers for Medicare & Medicaid Services
State Medicaid & CHIP Telehealth ToolkitPolicy considerations for states expanding use of telehealth.
Expanded Flexibilities for RHCs and FQHCsNew guidance for RHCs and FQHCs regarding COVID-19 and Telehealth Billing.
MLN Booklet: Telehealth Services(Updated December 2023)
Comprehensive guide for Medicare’s Fee for Service Telehealth Services updated annually
CMS FAQs: Medicare Frequently Asked Questions (Published on March 17, 2020)
These two documents outline the flexibility added into Medicare’s telehealth services to facilitate the use of telehealth during the COVID-19 public health emergency.
CMS ESRD Provider Telehealth and Telemedicine Toolkit Summary of electronic links to reliable sources of information regarding telehealth and telemedicine.
MLN Communication Technology Based Services and Payment for RHCs & FQHCs, January 2019 CMS expanded services utilizing technology to go beyond Medicare’s traditional telehealth program. These services, such as Virtual Check-ins, are not considered telehealth but which can utilize the phone or video.
HIPAA for Professionals: COVID-19 and HIPAA specific to Telehealth
Notice of Enforcement Discretion for Telehealth remote communication during the COVID-19 nationwide public health emergencyThe federal Office of Civil Rights has relaxed some HIPAA requirements to allow video technologies that do not fully comply with HIPAA rules including non-public facing “popular” video products such as Facetime and Skype.
Substance Abuse and Mental Health Services Administration
COVID-10 Public Health Emergency Response and 42 CFR Part 2 GuidanceFlexibility regarding the disclosure of patient information during a medical emergency.
Considerations for the Care and Treatment of Mental and Substance Use Disorders in the COVID-19 Epidemic(March 20, 2020)
SAMHSA strongly recommends the use of telehealth and/or telephonic services to provide evaluation and treatment of patients.
Drug Enforcement Administration (DEA) Diversion Control Division
DEA COVID-19 Information PageSee section on Telemedicine which specifies guidance for the use of telehealth and the conditions for prescribing schedule II-V controlled substances to patients for whom DEA-registered practitioners have not conducted an in-person medical evaluation.
Use of Telemedicine While Providing Medication Assisted Treatment (MAT) (Published May 15, 2018)
DEA Guidance
Health and Human Services (HHS)
TELEHEALTH.HHS.GOVHow to get or provide remote healthcare.
Center for Disease Control and Prevention (CDC)
COVID-19 One-Stop Shop ToolkitsThe Centers for Disease Control and Prevention (CDC) has created a COVID-19 One-Stop Shop, which provides resources and information on a variety of topics including videos, social media, PSAs, print resources, checklists, FAQs, and web resources.
American Telemedicine Association (ATA)
ATA's Comments on the 2022 Physician Fee Schedule Proposed Rule