Information Security

Vigilance and attention to security is a responsibility shared by every individual and UETN Telehealth Services member site. UETN Telehealth Services provides a multitude of security services to ensure that sites and their resources, data and application are secure. Guided by the UETN Telehealth Services Network and Information Security Policy (pdf), UETN Telehealth Services provides a variety of services and tools to its member sites.

Network traffic is continuously monitored, logged and analyzed, with threats addressed as they arise. Proactive vulnerability management (pdf), web filtering, intrusion detection and prevention (IDP) and malware scanning are conducted on all devices in the network, including participating sites' devices. Reports on the most serious vulnerabilities and the steps to mitigate or remediate them are sent to the sites’ IT staff weekly. Critical filtering, IDP, and malware alerts are communicated and addressed immediately.

Security services available to UETN Telehealth Services member sites include:

  • Firewalls managed by UETN Telehealth Services
  • Virtual Private Network (VPN) set-up and management
  • Vulnerability scanning and guidance on remediation
  • Web filtering
  • Intrusion Detection and Prevention (IDP) monitoring
  • Secure remote access