School Telehealth Kits
Instructions for starting a telehealth session with a school nurse
- Turn on the tablet by pressing and holding down the power button on the right side of the tablet for 2-3 seconds.
- When the tablet is powered on, click on the “Clinics” button at the bottom of the main screen.
- Click on the icon for the appropriate school nurse for your school.
- Click on the check box to agree to the Terms and Conditions. You don’t need to fill out any information about the student.
- Click start
- Once the session has started, you can invite a parent or legal guardian to join the session by clicking on the “Invite” button at the top left of the screen.
- Enter an email or cell phone number and click “Send Invite”. The parent or legal guardian will receive a link to join the session with the school nurse and the student.
- When the session is over, click “END CALL” in the top right corner of the screen.
- To save battery life, turn off the tablet completely by holding down the power button for 2-3 seconds and click “Shutdown” when you are done.
Training Videos & Recordings
- School-Based Telehealth Discussion Series - May 25, 2023
- School-Based Telehealth Discussion Series - February 24, 2023
- Presentation Slides - PDF - School-Based Telehealth Discussion Series - January 27, 2023
- School-Based Telehealth Discussion Series - December 9, 2022
- Presentation Slides - PDF - School-Based Telehealth Discussion Series - October 28, 2022
- 19Labs - New Features Webinar - September 1, 2022
- Gale Software Upgrade Instructions
- Live Q & A Sessions 1 - March 30, 2021
- Live Q & A Session 2 - March 30, 2021
News & Announcements
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New software update available (version 1.14) for Gale units. Please follow the instructions for performing a software update and sync on your tablet. Learn about the benefit of the new update...
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To schedule a virtual test session with 19Labs to get one-on-one training with the tablet, Call Center, or diagnostic devices provided in the telehealth kit, please email support@19labs.com and include your name, school district, school name, and available times.
Technical Support
Hours 7:00 am to 7:00 pm
+1 (669) 209-8600